Web Quality Index
zoom.us

zoom.us

Corporate / B2B site, served through Cloudflare, with email running through custom-or-self-hosted.

Site typeCorporate / B2B
Hosted byZoom Video Communications, Inc
Sends email throughcustom-or-self-hosted
Managed hostCloudflare (host hidden)
CDN / WAFCloudflare / Cloudflare
DNS providerAWS Route 53
Spam protectionProofpoint
Marketing ESPamazon-ses, mailchimp-mandrill
DMARC policyreject
Web Quality Score
58/100
Fair
Meets the baseline we measure against — but with real gaps still to close.
Check breakdown
40 scored
A further 16 standards didn’t apply to this site — most are accessibility and privacy tests that need page contents to evaluate.
Can everyone use it?
48
Needs work
7 standards behind this question
Pass2Review1Fail3
Fail

Your photos have written descriptions

Some images on your homepage are missing alt text. Screen reader users hear silence where they should hear a description.

WEBQ-54
Fail

Text is dark enough to read

Text on your homepage doesn't meet WCAG AA contrast minimums against its background. Visitors with low vision can't read parts of the page.

WEBQ-56
Fail

You have an accessibility statement

No accessibility statement page found. Required in the EU under the Accessibility Act, and increasingly under US state law.

WEBQ-52
Review

Your site works for visitors with disabilities

Automated accessibility scans flagged issues on your homepage — alt text, contrast, ARIA labels, or heading structure problems that block real users.

WEBQ-53
Pass

Your buttons and forms are labeled for screen readers

Interactive elements have proper ARIA labels — screen reader users get a clear description of each control.

WEBQ-57
Pass

Your headings are in a sensible order

Your heading levels are properly nested — H1, then H2s, then H3s — and screen readers can navigate the outline.

WEBQ-55

1 additional standard didn't apply to this site

Does it respect visitor privacy?
58
Fair
6 standards behind this question
Pass2Review1Fail3
Fail

You have a privacy policy page

No privacy policy page found. Required by GDPR, CCPA, and most app store listings.

WEBQ-47
Fail

You have a terms of service page

No terms of service page found. Without one, you have no contractual basis for the relationship with your visitors.

WEBQ-48
Fail

California privacy opt-out link

No CCPA "Do Not Sell or Share My Personal Information" link found. If you have California visitors and sell or share data, this is required.

WEBQ-50
Review

How many outside companies you let watch your visitors

Your homepage loads a moderate number of third-party trackers. Worth auditing what each one is for.

WEBQ-49
Pass

Cookie consent banner for European visitors

A consent management platform is in place — visitors are asked before non-essential cookies fire.

WEBQ-46
Pass

What your site actually drops on visitors' phones

Your homepage sets only essential cookies before consent. Non-essential cookies fire after opt-in.

WEBQ-51
Can people find this site?
65
Fair
10 standards behind this question
Pass3Fail3
Fail

Hidden labels that explain your business to Google

Your homepage doesn't publish any Schema.org structured data. Search engines and AI tools fall back to guessing what your site is — and they guess wrong more often than not.

WEBQ-12
Fail

A clear headline on every page

Your homepage doesn't have a visible H1 heading. Without it, search engines and screen readers have no anchor for what the page is about.

WEBQ-13
Fail

A trail showing where visitors are on your site

No breadcrumb schema is published. Search engines can't show breadcrumb trails under your listings, and visitors lose the trail to important pages.

WEBQ-40
Pass

How your site appears when shared or in search results

Your homepage has the title, description, OG, Twitter, and canonical tags.

WEBQ-11
Pass

Telling Google which language a visitor should see

Your hreflang tags are published — visitors get routed to the right language version.

WEBQ-42
Pass

How easy it is to reach your deepest pages

Important pages are reachable in just a click or two from your homepage.

WEBQ-43

4 additional standards didn't apply to this site

Is it safe to visit?
69
Fair
21 standards behind this question
Pass2Review1Fail1
Fail

Your domain isn't on a spam blocklist

listed=true, response_code=0, answers=127.255.255.254

WEBQ-29
Review

Private files aren't open to the public

Some common admin or developer paths are reachable from the public internet.

WEBQ-07
Pass

Old TLS versions are turned off

Only modern TLS (1.2 and above) is offered — TLS 1.0 and 1.1 are turned off.

WEBQ-27
Pass

Forgotten subdomains aren't an open door

No forgotten or claimable subdomains were found.

WEBQ-28

17 additional standards didn't apply to this site

Is it fast?
83
Strong
14 standards behind this question
Pass7Review1Fail2
Fail

Photos lower on the page wait their turn

Images below the fold aren't lazy-loaded — visitors download them up front even if they never scroll that far.

WEBQ-35
Fail

How fast your site loads on a phone

Your homepage is slow on mobile. The data Google uses to rank pages says real visitors wait too long for it to feel ready.

WEBQ-08
Review

Your photos are saved in modern formats

Your images are served as JPEG or PNG when modern formats (WebP, AVIF) would cut their size by 30–60% with no visible loss.

WEBQ-32
Pass

Pages get squeezed before they're sent

Your server compresses pages with Brotli or gzip — visitors download a fraction of the raw size.

WEBQ-10
Pass

Your site uses a modern web connection

Your server speaks HTTP/2 — page loads multiplex over a single connection.

WEBQ-09
Pass

Your site uses the newest connection style

Your server supports HTTP/3.

WEBQ-30
Pass

Reachable on the modern internet

Your domain is reachable on IPv6.

WEBQ-31
Pass

Your text shows up while fonts load

Your fonts swap in cleanly — text is readable in the system font while custom fonts download.

WEBQ-36
Pass

Your homepage isn't bloated

Your homepage downloads at a reasonable size.

WEBQ-37
Pass

You're not shipping code visitors don't use

Your JavaScript bundles are sized reasonably for what each page actually does.

WEBQ-38

4 additional standards didn't apply to this site

Is email from this domain trustworthy?
83
Strong
11 standards behind this question
Pass6Fail2
Fail

A contact form people can actually find

We couldn't find a visible contact form on your homepage.

WEBQ-83
Fail

A clickable email link on your site

We couldn't find a tap-to-email link anywhere on your site.

WEBQ-84
Pass

Stops scammers from emailing customers as you

DMARC is enforcing — spoofed mail from your domain gets quarantined or rejected.

WEBQ-01
Pass

Lists who's allowed to email as your business

SPF is set and lists your sending services as approved senders.

WEBQ-03
Pass

Shows your logo next to your emails

BIMI is published — your verified logo appears next to your messages in supporting inboxes.

WEBQ-25
Pass

You email from your own domain, not Gmail

You send email from your own domain, not a free Gmail/Yahoo address.

WEBQ-75
Pass

You get reports when someone fakes your email

You're set up to receive daily DMARC reports of spoofing attempts.

WEBQ-77
Pass

Your email setup is under a hidden limit

Your SPF record uses fewer than 10 DNS lookups — under the spec limit.

WEBQ-82

3 additional standards didn't apply to this site

Does this look like a real business?
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Site signals

Context we detected about this site — presence, reputation, and the tools it runs. These are informational and don't affect the score, up or down.

SEO
Better Business Bureau accreditationNot detected
AI-readiness
llms.txt presenceNot detected
AI crawler robots.txt directivesNot detected
JSON-LD richness score for LLMsTrue · {"coreOrg":25,"contact":25,"sameAs":25,"contentType":0}
Brand presence
Domain age (RDAP / WHOIS)Not detected
Wayback Machine site age & last snapshotNot detected
Google Business Profile presence + rating5★ (1 reviews)
News mentions in last 30 days20 detected
Wikipedia entityZoom · Https://en.wikipedia.org/wiki/Zoom
Yelp presence + rating + review countNot detected
Trustpilot presence + ratingNot detected
LinkedIn Company Page (presence + employee count + follower count)Https://www.linkedin.com/company/zoom/
Bing PlacesNot detected
Apple Maps presence (Apple Business Connect)Not detected
Facebook Page presenceHttps://www.facebook.com/zoom · True
Instagram presence (link from site → IG profile)Https://www.instagram.com/zoom/
Analytics tools detectedNot detected
Payment processors detectedNot detected
Marketing automation tools detectedNot detected
Customer support tools detectedNot detected
Tag manager presence1 detected
Ad networks detectedNone detected
Email health
Email provider class (Workspace / 365 / Zoho / self-hosted / shared)Proofpoint · mxa-00569201.gslb.pphosted.com, mxb-00569201.gslb.pphosted.com
Free-email exposure on contact page (gmail/yahoo/outlook visible)Detected
Email Service Provider (ESP) detectedMailchimp|Mandrill (Mailchimp Transactional)
Transactional email provider detected (from SPF includes)Amazon SES|Salesforce|Mandrill
Email forwarding service detected (improvmx, forwardemail, etc.)mxa-00569201.gslb.pphosted.com, mxb-00569201.gslb.pphosted.com