Web Quality Index
Scan complete · Scanned May 11, 2026 · 42 of 42 standards scored (58 didn’t apply)

Home/Reports/harpercollins.com.au

harpercollins.com.au

E-commerce site, served through Cloudflare, with email running through custom-or-self-hosted.

Site typeE-commerce
Built onshopify
Hosted byShopify, Inc.
Registered withMarkMonitor Corporate Services Inc
Sends email throughcustom-or-self-hosted
Managed hostShopify
CDN / WAFCloudflare / Cloudflare
Spam protectionProofpoint
Marketing ESPsendgrid
DMARC policyreject
Web Quality Score
82/100
Excellent
At or near best practice across the board.
Check breakdown
53 scored
A further 20 standards didn’t apply to this site — most are accessibility and privacy tests that need page contents to evaluate.
Does it respect visitor privacy?
70
Excellent
6 standards behind this question
Pass2Fail1
Fail

You have a privacy policy page

No privacy policy page found. Required by GDPR, CCPA, and most app store listings.

WEBQ-47
Pass

How many outside companies you let watch your visitors

Your homepage loads a reasonable number of third-party services — clean privacy footprint.

WEBQ-49
Pass

You have a terms of service page

Your terms of service page is reachable from the homepage.

WEBQ-48

3 additional standards didn't apply to this site

Can people find this site?
77
Excellent
15 standards behind this question
Pass5Review1Fail1
Fail

A trail showing where visitors are on your site

No breadcrumb schema is published. Search engines can't show breadcrumb trails under your listings, and visitors lose the trail to important pages.

WEBQ-40
Review

How well your site feeds AI the right facts

We couldn't find any organization details in your page's structured data.

WEBQ-45
Pass

How your site appears when shared or in search results

Your homepage has the title, description, OG, Twitter, and canonical tags.

WEBQ-11
Pass

Hidden labels that explain your business to Google

Your homepage publishes Schema.org structured data — search engines and AI tools can read what your site is directly.

WEBQ-12
Pass

A clear headline on every page

Your homepage has a clear H1 heading — search engines and screen readers know what the page is about.

WEBQ-13
Pass

Whether your behind-the-scenes labels are valid

Your structured-data tags parse cleanly against Schema.org.

WEBQ-39
Pass

How easy it is to reach your deepest pages

Important pages are reachable in just a click or two from your homepage.

WEBQ-43

8 additional standards didn't apply to this site

Is it safe to visit?
80
Excellent
21 standards behind this question
Pass11Review1Fail4
Fail

Your domain can't be quietly hijacked

DNSSEC is not enabled on your domain.

WEBQ-22
Fail

Only your approved vendors can issue your padlock

There's no CAA record at your registrar saying which companies are allowed to issue certificates for you.

WEBQ-23
Fail

Visitors connect faster on the first click

Your server doesn't staple OCSP. Visitors' browsers may have to contact the CA themselves, slowing first connects.

WEBQ-91
Fail

Strict mode for your padlock check

Neither OCSP stapling nor Must-Staple is in play. A revoked cert wouldn't be caught quickly.

WEBQ-96
Review

Your certificate is publicly logged

Your certificate carries only one embedded SCT — modern browsers want at least two. Reissue from a CA that includes them.

WEBQ-92
Pass

Your padlock isn't about to expire

Your SSL certificate is valid and not close to expiring.

WEBQ-05
Pass

Private files aren't open to the public

None of the common admin or developer paths are publicly reachable.

WEBQ-07
Pass

Old TLS versions are turned off

Only modern TLS (1.2 and above) is offered — TLS 1.0 and 1.1 are turned off.

WEBQ-27
Pass

Forgotten subdomains aren't an open door

No forgotten or claimable subdomains were found.

WEBQ-28
Pass

The padlock uses strong, modern math

The handshake negotiates a modern AEAD cipher (AES-GCM or ChaCha20-Poly1305).

WEBQ-87
Pass

Old recordings stay locked even if a key leaks

Forward secrecy is guaranteed by the negotiated handshake — past traffic stays unreadable even if your key leaks.

WEBQ-88
Pass

Your padlock isn't using outdated keys

Your certificate uses strong modern math (ECDSA P-256+ or RSA-2048+ with SHA-256+).

WEBQ-89
Pass

Your padlock loads cleanly on every device

Your server sends the full certificate chain — every device builds the path to a trusted root cleanly.

WEBQ-90
Pass

Your padlock renews on a healthy schedule

Your certificate uses a short validity window (≤ 90 days) — auto-renewal keeps revocation fast and frictionless.

WEBQ-95
Pass

Your padlock comes from a reputable vendor

Your certificate is issued by a tier-1 publicly trusted CA (Let's Encrypt, DigiCert, Google Trust, Sectigo, etc.).

WEBQ-97
Pass

Your site finishes its handshake quickly

Your TLS handshake completes quickly — under 300ms on a cold connection.

WEBQ-98

5 additional standards didn't apply to this site

Does this look like a real business?
80
Excellent
12 standards behind this question
Pass3Fail1
Fail

Your reviews on Trustpilot

We couldn't find a Trustpilot listing. Many consumers check Trustpilot before buying — a missing listing reads as a missing reputation.

WEBQ-60
Pass

Whether anyone's written about you lately

Recent news mentions of your domain were found.

WEBQ-20
Pass

Whether you have a Wikipedia entry

Your business has a Wikipedia entry — a strong reputation signal.

WEBQ-21
Pass

A contact form people can actually find

A visible contact form is reachable from your homepage.

WEBQ-83

8 additional standards didn't apply to this site

Is it fast?
89
Excellent
14 standards behind this question
Pass8Fail1
Fail

Your photos are saved in modern formats

Your images are served as JPEG or PNG when modern formats (WebP, AVIF) would cut their size by 30–60% with no visible loss.

WEBQ-32
Pass

Your homepage isn't bloated

Your homepage downloads at a reasonable size.

WEBQ-37
Pass

How fast your site loads on a phone

Your homepage loads fast on mobile — the metrics Google uses for ranking are in the green.

WEBQ-08
Pass

Photos lower on the page wait their turn

Below-fold images use loading="lazy" — they download only when the visitor scrolls toward them.

WEBQ-35
Pass

Your site uses a modern web connection

Your server speaks HTTP/2 — page loads multiplex over a single connection.

WEBQ-09
Pass

Pages get squeezed before they're sent

Your server compresses pages with Brotli or gzip — visitors download a fraction of the raw size.

WEBQ-10
Pass

Your site uses the newest connection style

Your server supports HTTP/3.

WEBQ-30
Pass

Reachable on the modern internet

Your domain is reachable on IPv6.

WEBQ-31
Pass

Your text shows up while fonts load

Your fonts swap in cleanly — text is readable in the system font while custom fonts download.

WEBQ-36

5 additional standards didn't apply to this site

Is email from this domain trustworthy?
91
Excellent
13 standards behind this question
Pass9Fail1
Fail

Keeps your email private in transit

No MTA-STS or TLS-RPT policy is published — incoming mail could be downgraded to plaintext.

WEBQ-24
Pass

What's actually running your email

provider=proofpoint, mx=mxb-00596a01.gslb.pphosted.com|mxa-00596a01.gslb.pphosted.com, source=mx_classifier

WEBQ-76
Pass

Stops scammers from emailing customers as you

DMARC is enforcing — spoofed mail from your domain gets quarantined or rejected.

WEBQ-01
Pass

Lists who's allowed to email as your business

SPF is set and lists your sending services as approved senders.

WEBQ-03
Pass

You email from your own domain, not Gmail

You send email from your own domain, not a free Gmail/Yahoo address.

WEBQ-75
Pass

You get reports when someone fakes your email

You're set up to receive daily DMARC reports of spoofing attempts.

WEBQ-77
Pass

Your email setup is under a hidden limit

Your SPF record uses fewer than 10 DNS lookups — under the spec limit.

WEBQ-82
Pass

A clickable email link on your site

Your site exposes a mailto: link visitors can tap to start a message.

WEBQ-84
Pass

Your email is being forwarded, not hosted

Mail to this domain is being forwarded — you have working email reachability.

WEBQ-85

3 additional standards didn't apply to this site

Can everyone use it?
92
Excellent
7 standards behind this question
Pass3Review1
Review

Your headings are in a sensible order

Your heading levels skip — for example, an H1 followed by an H3 with no H2 in between. Screen reader users lose the outline of the page.

WEBQ-55
Pass

Your photos have written descriptions

Every image on your homepage has alt text — screen readers can describe them.

WEBQ-54
Pass

Your buttons and forms are labeled for screen readers

Interactive elements have proper ARIA labels — screen reader users get a clear description of each control.

WEBQ-57
Pass

A way to skip past the menu

A skip-to-content link is published — keyboard users land directly on the main content.

WEBQ-58

3 additional standards didn't apply to this site